Customer Success Recruitment
Connecting people with purpose within customer success.
Customer Success Recruitment
Connecting people with purpose within customer success.
About Interconnected Search Ltd
Who We Are
Founded by experienced recruiter Tom Lanchester, Interconnected Search is a specialist recruitment company dedicated to building world-class Customer Success teams for SaaS and technology companies.
With over a decade of recruitment expertise and hands-on experience working in Customer Success, Tom brings a unique perspective to hiring. He understands the skills, mindset, and impact required for CS roles because he’s been in the role himself. This insider knowledge allows us to deliver tailored recruitment solutions that help businesses scale their Customer Success function with confidence.
Our approach is simple: connect companies with high-performing Customer Success professionals, from individual contributors to senior leadership, who drive retention, expansion, and long-term customer value.
Our Mission
At Interconnected Search, our mission is to be the recruitment partner of choice for SaaS and technology companies building world-class Customer Success teams.
We go beyond filling roles; we take time to understand your customer journey, retention goals, and long-term vision. By combining deep recruitment expertise with real-life Customer Success experience, we deliver tailored search solutions that connect you with professionals who drive adoption, expansion, and measurable impact.